The People Behind CSL

Meet Our Team

Experienced professionals combining clinical expertise, corporate hospitality mastery, and event management excellence — the dedicated people who make every Chivalry event exceptional.

Leadership

Executive Leadership

Guided by a leader whose depth of expertise spans clinical medicine, public health, and corporate hospitality — setting the standards that define CSL.

Hannah

CEO & Management Lead
Chivalry Services Limited, Accra — Ghana
Cardiothoracic Nursing Occupational Health & Safety Public Health Corporate Hospitality Workplace Wellness People-Centred Leadership

About Our CEO

A leader shaped by medicine, wellness, and a passion for impeccable service.

Hannah brings a distinguished and multidisciplinary background to her role as CEO of Chivalry Services Limited. Her expertise spans cardiothoracic nursing, occupational health and safety, public health, corporate hospitality, and workplace wellness — a rare combination that shapes CSL's unique approach to event support.

As the driving force behind CSL, she sets exacting standards for VVIP protocol, guest reception, and usher training — ensuring that every team member understands not just the technical aspects of their role, but the human responsibility that comes with serving people at the highest level.

Current & Notable Roles

CEO & Management Lead — Chivalry Services Limited
Leads corporate event support, setting exacting standards for VVIP protocol, guest reception, and professional usher training.
Employee Assistance Programme Lead — Korle Bu Teaching Hospital
Initiated and leads a pioneering public-sector employee assistance programme in West Africa, strengthening staff wellbeing and organisational resilience.
Health & Wellness Leader — Nursing, Occupational Health & Public Health
Brings clinical insight and workplace wellness expertise to safer event environments, staff support, and attentive guest medical care.

"We bring care and polish to every arrival, welcome, and farewell. Our teams uphold corporate etiquette while making every guest feel genuinely valued."

— Hannah, CEO, Chivalry Services Limited

Department Heads

Our Specialist Leads

Each service stream is led by a specialist whose training and field experience ensures consistent, high-quality delivery across every engagement.

Guest Protocol & Ushering Lead

Head of Ushering Operations

Specialist in guest flow design, crowd management, and large-scale registration coordination. Oversees the briefing and deployment of all ushering teams across every CSL engagement, ensuring consistent standards of dress, conduct, and hospitality.

Event Coordination Crowd Management Guest Relations

VVIP Protocol Lead

Head of Protocol Services

Expert in executive reception, dignitary coordination, and diplomatic etiquette. Responsible for designing VVIP guest experience frameworks, managing security liaison relationships, and overseeing all high-profile guest engagements from arrival to departure.

Diplomatic Protocol Security Liaison Executive Care

Event Medical Cover Lead

Head of Medical Services

Trained in clinical nursing and public health, leads CSL's on-site medical team with deep expertise in first aid administration, health screening protocols, emergency crisis response, and coordination of ambulance and emergency medical transportation.

Clinical Nursing Emergency Response Public Health

Fleet & Logistics Lead

Head of Chauffeur Services

Oversees all aspects of CSL's executive fleet operations — driver vetting, vehicle maintenance, route planning, and scheduling. Ensures every transfer reflects the discretion, punctuality, and luxury standard that CSL's clients expect.

Fleet Management Executive Logistics Route Planning

Language Services Lead

Head of Interpretation

Coordinates CSL's multilingual interpretation team for international summits and conferences. Manages interpreter scheduling, equipment liaison, and cultural advisory services — ensuring language barriers never impede the quality of the guest experience.

Simultaneous Interpretation Cultural Advisory Sign Language

Client Relations Lead

Business Development & CRM

Serves as the primary point of contact for all client enquiries, proposals, and ongoing relationships. Works with each client to understand their specific event needs and ensures the resulting service plan precisely matches their expectations and goals.

Client Management Proposal Writing Business Development

Our People

Specialist Staff Categories

Behind every successful CSL event is a carefully selected and well-trained specialist team — each category trained to the highest standard in their field.

Professional Ushers

Trained in corporate etiquette, guest psychology, crowd dynamics, and emergency protocols. Selected for poise, communication ability, and the calm composure needed in high-pressure event environments.

Deployed across all event types

Medical Personnel

~95% of CSL staff are trained medical professionals — nurses, paramedics, and first-aiders — providing an unmatched layer of health readiness that is standard at every CSL engagement.

~95% of all CSL staff

Protocol Officers

Specialists in diplomatic and corporate protocol, trained in the exact standards required for managing heads of state, board-level executives, ambassadors, and international delegations with appropriate ceremony and discretion.

Available for all VVIP engagements

Licensed Chauffeurs

Professional drivers who are background-checked, licensed, and trained in executive transport standards — including route knowledge, client confidentiality, and vehicle presentation protocols.

Available for all transfer requirements

Interpreters

Multilingual professionals trained in simultaneous and consecutive interpretation, sign language, and cultural liaison — supporting international delegates at conferences, summits, and diplomatic engagements.

Multiple languages available

Event Coordinators

Experienced on-the-ground managers who oversee cross-team communication, real-time adjustments, and client liaison during events — ensuring every service stream performs as briefed and responds quickly to any change.

Assigned to every major deployment

Our Standards

Training & Readiness

Every CSL team member undergoes structured training before any client deployment. Our standards are non-negotiable — because your event deserves nothing less.

Training Standard
Corporate Etiquette & Protocol
Medical Certification
First Aid & Emergency Response
Safety Compliance
Occupational Health & Safety
Conduct Standard
Confidentiality & Discretion
Guest Relations
Hospitality & Communication
Event Readiness
Pre-Event Briefing Protocol

Join Our Team

Are You the Right Fit for Chivalry?

We are always looking for exceptional individuals who combine professionalism, warmth, and a genuine commitment to service excellence. Whether you are a trained nurse, an experienced protocol officer, a licensed driver, or a multilingual communication specialist — if you hold yourself to high standards, we want to hear from you.

At CSL, you will work with some of Ghana's most prestigious clients, gaining experience at high-profile government, corporate, and diplomatic events that few other organisations can offer.

Send Your Application
Medical Professionals

Nurses, paramedics, and first-aiders trained to support on-site health cover at corporate events.

Professional Ushers

Individuals with strong interpersonal skills, presentation, and a passion for hospitality excellence.

Language Specialists

Multilingual interpreters and cultural advisors for international summits and diplomatic engagements.

Work With Ghana's Best Event Support Team

Contact us today to discuss how our team can elevate your next corporate event.